Frequently Asked Questions
Here you can check frequently asked questions and answers connected with tours.
Do I have to book my tour?
Yes, please go to www.gemtourslondon.co.uk to book your tour.
How long before the tour must I book it?
You must book your tour at least 24h before it starts.
Can I cancel or change my tour?
Yes, you can. Please do so at least 24h before the tour starts.
How do I find you?
Each tour has a small map with its starting point.
Can I come to the meeting point 30 minutes before?
Yes, you can but be advised that the tourguide will be there roughly 15 minutes before the tour starts.
Will you go in bad weather?
Yes, we will. In case of bad weather be prepared by wearing appropriate clothing and bring your umbrella.
Do I need to bring a map with me?
No, you don’t.